Sales Policy – FabWearCiteino

Effective Date: January 7, 2025

At FabWearCiteino, we are dedicated to providing our customers with the highest quality musical instruments. Our Sales Policy is designed to ensure a smooth and seamless shopping experience. By placing an order with us, you agree to the terms and conditions outlined in this policy.

1. Pricing and Payment

  • Prices: All prices listed on our website are in USD and are subject to change without prior notice. Prices are final at the time of checkout, and any changes in prices will only affect future purchases.

  • Payment Methods: We accept a variety of payment methods, including:

    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other payment methods as specified at checkout

  • Sales Tax: Sales tax will be applied to orders shipped to locations within states where we are required to collect tax. The tax amount will be calculated at checkout based on your shipping address.

  • Payment Authorization: Once your payment has been authorized and processed, your order will be confirmed, and a receipt will be sent to you via email. If payment authorization is declined, your order will not be processed.

2. Order Processing

  • Order Confirmation: After placing an order, you will receive an order confirmation email with details of the products purchased, the total amount, and the expected delivery date.

  • Order Modifications: Once your order is placed, it is processed promptly. If you need to make any changes (such as modifying your order or updating your shipping address), please contact us immediately. We cannot guarantee modifications after the order has been processed.

  • Out of Stock: In the event that an item is out of stock, we will notify you as soon as possible and offer a full refund or an alternative product, based on your preference.

3. Shipping and Delivery

  • Shipping Charges: Shipping charges will vary based on the size, weight, and destination of the items ordered. The total shipping cost will be displayed at checkout before you confirm your purchase.

  • Delivery Times: Estimated delivery times are provided during checkout based on the shipping method selected. Delivery times are estimates and may be subject to delays due to unforeseen circumstances (e.g., weather, carrier delays).

  • Shipping Restrictions: We currently ship to U.S. addresses only. If you are outside the U.S., please contact us to inquire about shipping options.

  • Tracking Information: Once your order has shipped, we will provide tracking information via email so you can monitor the status of your delivery.

4. Returns and Exchanges

  • Returns: Our Refund and Returns Policy applies to all products purchased from FabWearCiteino. If you are not satisfied with your purchase, please follow our return instructions for eligible returns.

  • Exchanges: If your product is defective or damaged, we will offer a replacement or exchange. Please refer to our return policy for more details.

5. Cancellations

  • Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. Once your order has been processed and shipped, we cannot cancel the order. In this case, you must follow our Refund and Returns Policy for returns.

6. Warranty

  • Manufacturer’s Warranty: Many of our products come with a manufacturer’s warranty. Please check the product page for warranty details specific to your purchase.

  • Warranty Claims: If you experience any issues with a product covered by a manufacturer’s warranty, please contact us, and we will assist with the warranty claim process.

7. Customer Support

  • Customer Service: If you have any questions, concerns, or issues with your order, please do not hesitate to contact us. Our dedicated customer service team is here to assist you.

8. Limitation of Liability

FabWearCiteino’s liability for any product purchased through our website is limited to the price paid for the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use any products purchased through our website.

9. Privacy and Security

We take your privacy seriously. Your personal information, including payment details, will be handled securely according to our Privacy Policy. We use encryption technology to ensure the security of your transaction.

10. Changes to the Sales Policy

FabWearCiteino reserves the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on our website, and the updated policy will apply to all new orders placed after the date of the update.

Thank you for shopping with FabWearCiteino. We are committed to providing excellent customer service and top-quality musical instruments to our customers. If you have any questions or need further assistance, feel free to reach out to our support team.